defined as any method of dispute resolution other than
formal adjudication such as court litigation or
And what sets a formal
mediation process apart from the average conflict
- Like any
intervention, you meet with the parties
separately, review the data and prepare.
- There is a
"set" format of things to cover in the
mediators opening statement.
- Parties define their
interests and issues (not their demands).
- From this an agenda
- The issues are
- Working with the
parties, options are generated and problem
- Once an agreement is
reach a written agreement including
implementation aspects are drawn up and signed.
read about mediation from a dependent's
perspective - click here.
chart of the various steps is presented below:
Management Consulting Services in facilitation,
leadership and communications
(specifically body language)